Roughly 95 million photos and videos are shared on Instagram every day, so there’s a lot to check out. That’s why it can be so frustrating when you’re getting an error message like “couldn’t refresh feed.”
This error typically pops up in the bottom left of your feed and signals that your Instagram feed couldn’t be refreshed with new content. It can cause a lot of confusion and annoyance, so it’s no surprise that you’re seeking a solution.
You may have already attempted a combination of solutions, such as uninstalling and reinstalling the Instagram app, or restarting your phone. If your efforts have resulted unsuccessful, you may be especially peeved that Instagram offers no real support team.
Instagram support is unreachable on their website as well as on their app, so seeking a solution from them is unlikely.
While you may feel left out of the fun on Instagram, don’t worry— you’re not the first user to experience this error, and you certainly won’t be the last. The good news is that because many users come across this error, we’ve got some top solutions to help you get your Instagram feed in proper working order.
In this article, we’ll discuss why the “couldn’t refresh feed” error occurs on Instagram, how you can fix it, and other FAQs related to the Instagram feed. Let’s get started.
Why Does My Instagram Keep Saying Couldn’t Refresh Feed?
There are a variety of different reasons why people get the “couldn’t refresh feed” error message. One of those reasons could simply be that Instagram is down, which does occasionally happen, as in October 2021 when a huge Facebook outage caused all related apps to be down for hours on end.
There are some other reasons that cause Instagram to go down, including using a dangerous third-party app, having the wrong date or time on your phone, or even temporary glitches.
If you want to check if Instagram is down, you can use a website like Down Detector and find out what’s going on sitewide. It will show spikes and reports of issues with Instagram.
After confirming Instagram being down, the three most common reasons you may see the “couldn’t refresh feed” error are:
- Using harmful third-party apps
- Having the wrong date and time
If you believe none of those apply to you, Instagram may simply be experiencing technical difficulties. This is the least common option, though, so it’s worth investigating the other alternatives.
Instagram is very particular about how its platform is used, which means it may restrict or block users based on previous actions taken. This can include spamming users, interacting or engaging too much, among others.
Any irregular activity performed on your Instagram account can lead to an action block, causing your feed content to be affected. However, this action block is more commonly applied to interactions, including likes, comments, and following users.
Most of the time, when you have the “couldn’t refresh feed” error, it’s simply a glitch that you’ve experienced. The glitch could be caused by a network error or a failure for Instagram to update when connecting or disconnecting to wi-fi.
In the following sections, we’ll describe each of the different possibilities so you can best determine what you are experiencing.
1. You have used a third-party app or tool
You may have received the “couldn’t refresh feed” error on Instagram due to using a third-party app or bot tool that has breached Instagram’s service. Instagram can temporarily disable your feed if there is suspicious activity detected.
Because Instagram has such strict rules about which tools you can use to interact with users on the platform, this could affect your ability to view your feed. This is especially true of mass engagement bots that spam users of Instagram.
It’s no secret that Instagram has a bot problem, so in order to protect the user experience, it may limit the ability to view your feed if this type of activity is suspected. Instagram can also limit other actions such as the ability to like, comment, and follow users.
Make sure that you only use safe tools to interact with users on Instagram, schedule your content, check analytics, and more. Instagram will typically alert you of suspicious activity detection, so keep an eye out for any other messages along with the “couldn’t refresh feed” error.
2. Your date and time is wrong
When the date and time are incorrect, you can also experience the “couldn’t refresh feed” error when attempting to view your Instagram feed.
The reason for this is that Instagram syncs the date and time with the settings that you have on your device. If they don’t match up, you may get the “couldn’t refresh feed” error.
Having the wrong date and time on your phone or other device can cause a variety of glitches and errors on the Instagram app, so it’s something you should confirm. You may find that your Instagram stories don’t load if your date and time are wrong.
3. Instagram is down
The final reason that you got the “couldn’t refresh feed” error is because Instagram may be down or experiencing technical glitches. While it doesn’t happen often, it certainly does happen and has happened over the years.
Instagram takes great pride in the user experience and does all it can to ensure that glitches are minimal. It can still happen, however, so just keep that in mind.
The most recent notable downtime experienced by Instagram occurred in October of 2021 when Facebook, Instagram, WhatsApp, and Messenger were all down for roughly 6 hours due to a global server outage.
As mentioned above, you can use Down Detector to check the status of Instagram and see changes and reported issues with the app. Checking Instagram’s official Twitter account is also a good place for updates.
When Instagram is down, on Down Detector you will see thousands of reports appear in the graph.
Typically, though, Instagram isn’t down and you may just be experiencing a technical glitch or even a network error. If your device is out of the range of wi-fi and still connected, you won’t be able to properly load your Instagram feed.
When you have an issue loading your Instagram feed, double-check your device connection and ensure that it can reach the network that you’re connected to. Some solutions include:
- Turning wifi on or off
- Using mobile data
- Confirming you are connected to the internet
- Restarting your device
- Restarting your router
You may also want to check your internet speed. You can use a free speed test online to check the internet speed, and you should at least have a speed of over 20 Mbps for the best experience on Instagram.
If it’s lower than that, you will more than likely get the “couldn’t refresh feed” error because Instagram won’t be able to load.
If you feel that you’re connected to the internet and/or other websites load correctly, it’s likely the error isn’t being caused by trouble with your network connection.
How to Fix “Couldn’t Refresh Feed” on Instagram
Now that we know some of the reasons why you have experienced the “couldn’t refresh feed” error on Instagram, let’s examine more closely how you can fix each of the issues. Frustratingly enough, waiting will generally fix the issue.
You can also set your date and time to automatic detection, or even try another device.
If none of those work, check your internet connection and make sure that you haven’t gone against Instagram’s terms of service.
In the following section, we’ll discuss three methods you can try to fix the “couldn’t refresh feed” error on Instagram. Let’s take a look.
1. Wait for it to fix itself
Typically, errors on Instagram usually resolve themselves after waiting for a while. That’s also true with the “couldn’t refresh feed” error.
This error may last anywhere from a few minutes up to 24 hours, after which it usually rectifies itself and gets back to normal working error. You may have received the error by mistake and it will be lifted after time passes.
One thing you may want to try is completely restarting the app. Close out of it completely, wait 30 seconds, and reopen the app. That may refresh the glitch and get things working again.
You could also try restarting your device to give everything a fresh start, after which you may find the “couldn’t refresh feed” error disappears.
If you’re using a harmful or spammy third party app, you should stop using it and get your Instagram feed back to normal. Ensure that your account hasn’t been hacked and that you’re not taking too many actions in the Instagram community.
Otherwise, you may simply be experiencing a glitch or Instagram may be down.
All in all, the “couldn’t refresh feed” error is more often than not just temporary and things will get back to normal in time.
2. Automatically set your date and time
The second thing you can try is to set your date and time automatically on your device.
If you’ve altered your date and time in the past, you’ll need to set it back to normal and get things on track. You can experience a variety of issues with Instagram as well as your device in general when there is something inaccurate with your date and time.
An incorrect date and time can even cause the “couldn’t refresh feed” glitch in some cases, so here are the steps you can take to fix it.
On iPhone, here’s how to set your date and time automatically:
- Visit your device Settings
- Scroll down and tap General
- Under General, tap Date & Time
- Toggle on Set Automatically
On Android, here’s how to set your date and time automatically:
- Visit your device Settings
- Tap on Date & Time
- Turn on Automatic
After following the steps, your device will be set to the present date and time based on your location.
So that your device works properly and you avoid any Instagram glitches, it’s important to ensure your date and time are always accurate.
3. Try a different device
Last but not least, you can try accessing Instagram from a different device to see if you continue to receive the “couldn’t refresh feed” error.
If you’re trying to access Instagram via the mobile app, you can try accessing Instagram via desktop.
Alternatively, if you’re trying Instagram on desktop, try accessing Instagram via mobile.
Another trick for accessing Instagram via desktop is to turn on the Incognito mode on your browser. This can help you to eliminate any previous cache and you may just find that it removes the “couldn’t refresh feed” error.
Keep in mind you’ll have to log in with your username and password in Incognito mode, so make sure you know all of your information to avoid any issues with your login.
If you find that you can access Instagram via desktop or another device, try restarting the device you initially had the “couldn’t refresh feed” on. This may clear out any bugs that got caught in the app and give you a fresh start, clearing out the error.
How to Prevent “Couldn’t Refresh Feed” on Instagram
It’s best to try and prevent errors on Instagram so that you don’t have to go through the inconvenient trial and error of fixing them.
If your feed is back to normal and you’re wondering what caused the error, you can take a look at the following steps to prevent the error from happening in the future.
While the “couldn’t refresh feed” error on Instagram may have been caused by your own actions or device, it could simply be a glitch. Take the following steps to prevent this and other errors from occurring on the Instagram app.
1. Use only safe third-party apps
Remember that the apps you work with on Instagram can affect your account. If you’re using a mass engagement tool or Instagram bot, you should stop using it.
These types of services are overly spammy and don’t keep your Instagram account safe. They will consistently breach engagement limits and cause trouble for your Instagram account. You should only work with automation tools that are safe and protect your account, such as Thunderclap.
You can also use services such as Later or Iconosquare to help you with behind-the-scenes actions, including post scheduling and analytics.
If you take too many actions on Instagram or you start performing suspicious activity on the app, Instagram will likely block you from taking certain actions. They will almost always alert you, and if you continue to try to perform the action, you’ll find you won’t be able to.
Continuing to go against Instagram’s terms or warnings can cause your account to be permanently blocked or banned. This can also cause the “couldn’t refresh feed” error, but if your account is permanently banned, you likely won’t even be able to log in.
One way to ensure that no third party is accessing your account without your permission is to change your Instagram password. This will normally block any third parties that previously accessed your account and can protect you, getting things back to normal.
Keep in mind that each Instagram account has daily limits set by the platform to avoid spam and bot activity, so any service that claims to use mass follow or engagements will likely either do nothing at all for your account, or will get you blocked or restricted, causing errors like “couldn’t refresh feed” and the inability to like/comment/follow.
2. Don’t change your date and time
Another thing you can do to avoid errors like “couldn’t refresh feed” is to avoid changing your mobile device’s date and time. This can cause errors on Instagram.
If your date and time are not accurate, your IG feed may not refresh and/or stories may not be able to load. The best thing to do to avoid this is to set your date/time to automatic.
That way, if you change locations, your device will update automatically and cause no issues with Instagram and other apps.
3. Ensure you have the latest version of the Instagram app
Last but not least, always keep your Instagram app up-to-date and make sure that your internet connection is working properly.
You can set your Instagram app to update automatically, or you can frequently check the App Store / Google Play Store for updates if you want to do it manually. Having the most current app version is important as many updates include bug fixes and make sure the app is working optimally.
In the update description, it will typically let you know of bug fixes and performance improvements. Consistently updating your apps will always make sure they work as they are supposed to and avoid annoying bugs.
Instagram Feed FAQ
Before we wrap up our guide on how to fix “couldn’t refresh feed” on Instagram, we’re going to provide some answers to two common questions related to the Instagram feed. This may help you to better understand what’s going on when you are trying to refresh your Instagram feed.
Why is My Instagram Feed Not Loading?
It can be disappointing when your Instagram feed isn’t loading, and it’s more often than not caused by a slow internet speed. You can easily check to see if that’s what’s causing the issue, but if your internet connection is good, it may be due to suspicious activity.
If your internet speed is above 20 Mbps, your internet should be working fast enough to load Instagram.
If you’ve used a third party bot or mass automation tool, it’s likely that you can encounter action blocks or problems loading your Instagram feed.
If neither of these sound right, it could just be a simple glitch. Make sure you have the latest version of the Instagram app, restart your device, and see if that resolves the issue.
How Do I Refresh My Instagram Feed?
To refresh your Instagram feed, all you have to do is pull down on your screen and let go. That will trigger your feed to refresh.
That means all of the content on your newsfeed will update and you will see new posts and other posts configured for you by the Instagram algorithm.
The Instagram algorithm aims to show you content based on your user behavior and content you’ve previously engaged with. It will also base the content off of chronological order in some cases, showing you content that is more recent as opposed to content that was posted days or weeks ago.
When you refresh your Instagram feed, you will see it thinking for a second and all the new content will appear. If there’s an issue loading your feed, nothing will change and at the bottom, it may show the “couldn’t refresh feed” error message.
Final Thoughts: “Couldn’t Refresh Feed” Error Message
It can be tedious to go in and try to fix errors received on Instagram, and if you’re trying to see the latest from your followers, getting the “couldn’t refresh feed” error message is less than ideal.
If you follow the steps above, you should be able to avoid the error to the best of your ability. Always keep your Instagram app updated, check your network connection, look for Instagram outages, and make sure you’re using the right apps. Also, keep your date and time set to automatic.
We hope you were able to fix the “couldn’t refresh feed” error on Instagram! It’s a good idea to try and report errors to Instagram when possible so that they can effectively resolve bugs with their new updates.
You can follow the steps to report an Instagram issue on the Instagram website.
Are you looking to get more exposure for your Instagram content and get more reach? The best way to do it is to buy Instagram followers without spamming users or putting your Instagram at risk.